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This Privacy Policy explains how iBoom Digital Agency LLC ("iBoom Digital Agency," "we," "us," or "our") collects, uses, stores, and shares information when you visit https://www.iboomdigitalagency.com, submit information through our website, or communicate with us by phone, text message, or email. By using our website, you agree to the practices described in this policy.

1. Who We Are

2. Information We Collect

We collect the following categories of information:

• Information you give us directly: your name, email address, mobile phone number, company name, and the content of any message you send through our contact forms, booking tools, chat widgets, or by email or phone.
• Communication records: records of calls, text messages, emails, and chat conversations you have with us, including dates, times, and message content.
• Consent records: whether and when you provided consent to receive marketing or promotional communications, including the consent language shown to you, the date and time of consent, and the source or page where consent was given.
• Automatically collected technical information: IP address, browser type, device type, referring pages, and general usage data collected through cookies and analytics tools.

We do not intentionally collect sensitive personal information such as government identification numbers, financial account numbers, or health information through this website.

3. Contact Forms, Phone Numbers, and Email Addresses

When you submit a form on our website, we receive the details you enter, such as your name, email address, phone number, and message. Providing a mobile phone number is optional unless you are requesting a callback. We use this information to respond to your inquiry, schedule appointments, and provide the services you request.

4. SMS and Email Communications

If you opt in to receive marketing messages, we may send you text messages and emails that include promotional offers, service announcements, appointment reminders, follow-ups, and business updates.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to any message to opt out of further text messages.
• Reply HELP to any message for assistance, or contact us at the details in Section 1.
• Consent to receive marketing text messages is not a condition of purchase.

5. How We Use Your Information

• Respond to inquiries and provide requested information or services
• Schedule and manage appointments and strategy sessions
• Send promotional offers, updates, and follow-up communications where you have opted in
• Maintain records of consent and communication history for compliance purposes
• Operate, maintain, and improve our website and services
• Comply with legal obligations and enforce our agreements

6. How We Store and Protect Information

Customer information is stored in our business management systems and in the systems of the service providers listed in Section 8. We use reasonable administrative and technical measures intended to protect your information, such as access controls and encrypted connections. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.

7. How We Share Information

We do not sell your personal information. We do not share your mobile phone number or SMS opt-in data with affiliates or third parties for their own marketing or promotional purposes. We may share information in the following limited circumstances:

• Service providers: vendors that help us operate our website, manage customer communications, and deliver messaging services, and that are permitted to use the information only to provide those services to us.
• Legal requirements: when required by law, regulation, subpoena, or other legal process, or to protect our rights, safety, and property.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to continued protection of the information.

8. Cookies, Analytics, and Third-Party Providers

Our website uses cookies and similar technologies to support site functionality and to understand how visitors use our site. We currently use tools that may include:

• Website hosting and form-processing services
• Meta (Facebook) Pixel for measuring advertising performance
• LeadConnector / GoHighLevel for chat, forms, and customer communications
• Calendly for online appointment scheduling
• YouTube for embedded videos

These providers process information under their own privacy policies. You can control or delete cookies through your browser settings; disabling cookies may affect how parts of the site function.

9. Your Choices and Requests

You may contact us at any time to:

• Review or request changes to the personal information we hold about you
• Request deletion of your personal information, subject to legal recordkeeping obligations
• Opt out of marketing emails using the unsubscribe link in any email, or by contacting us
• Opt out of marketing text messages by replying STOP to any message

To make a request, email info@iboomdigitalagency.com or call 305-360-9403. We will respond within a reasonable timeframe and may ask you to verify your identity before acting on a request.

10. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us About Privacy

Questions or concerns about this Privacy Policy or how we handle your information may be directed to: